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  • Marianne Trevorrow ND

Re-opening to in-person appointments with Ontario COVID-19 guidelines - June 2020

Updated: Jun 10

Dealing with COVID-19 has changed all of our lives, but with the past three months of social distancing, and the temporary closure of many businesses (including our clinic), we have finally seen new cases start to flatten in Ontario, particularly here in the greater Kingston area.


As a result, on May 26th, 2020, Ontario's Chief Medical Officer of Health (CMOH) has put out an updated Directive for Health Care Providers (including licensed NDs), allowing for a gradual re-opening of clinics.


As of this date, NDs are allowed to see patients for 'non-essential/deferred' health services; however, like all HCPs, they are asking us to use telemedicine wherever possible. As a result, we have opened our online portal here for telemedicine appointments if you've already been to our clinic and have a profile with us. Current and new patients can also book by calling our office at (613) 547-5442 or by emailing Dr. Marianne directly at drmarianne@ionacare.ca.


Telepractice consults should be covered by your extended insurance provider as they would be for in office care, but we do recommend that patients check with their carrier if they have any concerns.


In-person naturopathic services are also available now on an as needed basis; however to keep yourself and everyone in our office safe, the Ministry of Health requires us to ask you a few questions about COVID-19 related symptoms or exposures with an online or paper form the day of your appointment. This questionnaire will be automatically sent to you via email from our Jane electronic system. If you have trouble accessing the form for whatever reason on that day, let us know and we will have a paper copy available at the front desk.. Dr. Marianne will review this screening form before your appointment, and then bring you into your appointment individually, to continue social distancing as much as possible.


Masking and hand hygiene will also be required for in person appointments. Dr. Marianne recommends you visit the Grocery Basket at 260 Princess Street or other local Kingston businesses who are selling cloth masks, many of whom are raising funds for local small businesses or charities.


Additionally, we will have hand sanitizer available both in the front of the clinic and in Dr. Marianne's treatment room for patients to perform hand hygiene before and after their appointments.


In person appointments can be booked by contacting Dr. Marianne directly, or by calling our front desk at (613) 547-5442.


For the present time, Dr. Marianne is only available for in person bookings Thursday and Friday afternoons from 12:30-4:30pm, but will have expanded hours available for teleconsults on Tuesday, Thursdays and Fridays. Other times may also be available on request.


We will also be carrying out heightened cleaning and disinfecting of all common and treatment areas at Kingston Integrated Health for your safety and ours.


We want to thank everyone for their patience while we are carefully re-opening our office.







located at

Kingston Integrated Healthcare

541 Palace Road

Kingston, ON, Canada

drmarianne@ionacare.ca

2020 by Iona Natural Family Care.

Or call 613.547.5442

Telemedicine hours by appointment:
Tuesday-Thursday: 9:30am-6:00pm
Friday: 9:30am-3:00pm