Telemedicine appointments

How we work

In this time of social distancing due to COVID-19, we offer video appointments for patients who prefer them.

Dr. Marianne uses a portal at that you can use on your computer, tablet, or smart phone.  All you need is a webcam with a microphone and speaker, and at least 750 kb/s download and upload speed. We recommend using a tripod or stand to hold your smart phone or tablet, so that you don't have to hold it upright during your session.  

There is a mobile app in the Apple Store for iPhone and iPad users. For laptop, desktop, or Android devices we recommend using accessing the site from a Chrome or Firefox browser.  On the Safari browser on laptop or desktop however, has had some sporadic performance issues, so we don't generally recommend it. 


A test run of site or app prior to your first appointment will make your time run more smoothly and save firewall or virus software headaches. Your browser may prompt you to allow to access your microphone and speakers; we recommend clicking 'accept' if this comes up. 

For current patients who are in our Jane system, your appointment reminder email will also contain a link to Dr. Marianne's online waiting room. 

To check in for your appointment, Dr. Marianne's online portal is at We recommend checking into the portal five minutes before your appointment so your session can begin right on time.